Please join me in congratulating the following winners for "Suddath Household Goods Van Operator of the Month" for March 2017. Each winner will receive a letter of congratulations, a certificate and $250 for their outstanding service and performance. For those of you who have an opportunity or may interact with these Van Operators on a daily basis, please take a moment and let them know how much they are appreciated!
March, 2017 Winners
Our first Van Operator of the Month for March is Chris Loftus (386-795-5249). Chris operates for our Orlando office and joined Suddath in January 2000! Chris has a great claims score of 0.13% and an impressive customer service score of 99.15%! Chris had an incredible year in 2016 by winning United’s HHGs Van Operator of the Year as well as winning the AMSA’s Super Van Operator of the Year! Chris’s professionalism and leadership continues to set the standard, and we are very fortunate to have him as part of the Suddath family for so many years. Thank you, Chris!
Our second Van Operator of the Month for March is Walid Katini (727-207-1904). Walid operates for our Miami office and joined Suddath back in May of 2009! Walid has a flawless claims score of 0.00%, an excellent customer service score of 94.41%, and an impressive SPR of 58,475! Walid always gets the job done no matter what challenges he may face along the way ensuring our customers have an excellent moving experience! Walid’s willingness to go the extra mile and great attitude is why he’s among the best in the industry!
We are fortunate to have these outstanding leaders on our team as well as all our Van Operators, who have a very challenging job to perform every day. Please be sure to take time to thank them as you have the opportunity.