Please join me in
congratulating the following winners for "Suddath Household Goods Van
Operator of the Month" for August 2017. Each winner will receive
a letter of congratulations, a certificate and $250 for their outstanding
service and performance. For those of you who have an opportunity or may
interact with these Van Operators on a daily basis, please take a moment and
let them know how much they are appreciated!
Our first Van Operator of the
Month for August is Shane Pulling. Shane
operates for our Phoenix branch and joined the Suddath family in July of
2013! Shane is 1 rated in every statistical category with an excellent
claims score of 0.47%, an amazing Customer Service score of 98.62%, an updating
score of 100% and a great SPR of 45,469! Regardless of the challenges he may
face on a job Shane is a problem solver and creates solutions ensuring our
customers enjoy top notch service during their move! Shane is a leader amongst
his peers and we are very excited to have him as part of the Suddath team!
Our second Van Operator of the Month for
August is Karl Kunc. Karl operates for our
Jacksonville branch and joined Suddath in August of 2014! Karl is 1 rated in
every statistical category with a low claims score of 0.19%, a great Customer
Survey score of 91.33%, an updating score of 98.24% and an excellent SPR of
62,310! Karl’s professionalism and his attention to detail always ensures
our customers have a great moving experience! Karl is a great team player
and we look forward to continued success in the years to come!
We are fortunate to have these outstanding
leaders on our team as well as all our Van Operators, who have a very
challenging job to perform every day. Please be sure to take time to thank them
as you have the opportunity.
Network Operations, Fleet Manager