*** CLICK HERE TO GO BACK TO THE DRIVER'S WEBPORTAL *** Suddath Companies | All posts by john downs

March 2017 Suddath Household Goods Van Operators of the Month

 



Please join me in congratulating the following winners for "Suddath Household Goods Van Operator of the Month" for March 2017.  Each winner will receive a letter of congratulations, a certificate and $250 for their outstanding service and performance.  For those of you who have an opportunity or may interact with these Van Operators on a daily basis, please take a moment and let them know how much they are appreciated!

  

March, 2017 Winners

Van Operator:

Chris Loftus

U444

Van Operator:

Walid Katini

U483

 

Our first Van Operator of the Month for March is Chris Loftus (386-795-5249).  Chris operates for our Orlando office and joined Suddath in January 2000!  Chris has a great claims score of 0.13% and an impressive customer service score of 99.15%!  Chris had an incredible year in 2016 by winning United’s HHGs Van Operator of the Year as well as winning the AMSA’s Super Van Operator of the Year!  Chris’s professionalism and leadership continues to set the standard, and we are very fortunate to have him as part of the Suddath family for so many years.  Thank you, Chris!

 

Our second Van Operator of the Month for March is Walid Katini (727-207-1904).   Walid operates for our Miami office and joined Suddath back in May of 2009!  Walid has a flawless claims score of 0.00%, an excellent customer service score of 94.41%, and an impressive SPR of 58,475! Walid always gets the job done no matter what challenges he may face along the way ensuring our customers have an excellent moving experience!  Walid’s willingness to go the extra mile and great attitude is why he’s among the best in the industry!

 

We are fortunate to have these outstanding leaders on our team as well as all our Van Operators, who have a very challenging job to perform every day. Please be sure to take time to thank them as you have the opportunity.

Our new partnership with Move For Hunger.




We are pleased to share with our van operators the below press release regarding our new partnership with Move For Hunger. This program is currently being piloted in our Flagship branch, but will roll out to the entire organization at the end of April.
 
The primary means of communication to the customer regarding the program will be delivered by the sales representatives and move coordinators, and the donated goods will be picked up by Suddath packers. However, it is critical that each of us who touches a customer is aware of the program and can answer any questions a customer may have.
 
This program is only offered to customers whose goods are packed by Suddath. Customers that self-pack or who we only survey, load or haul will not be able to participate at this time.
 
As you visit the branches, keep in mind that from March 27 to April 7 we are holding a food drive in all Suddath locations to raise awareness throughout the organization of this new partnership. Any donation, no matter how small, makes a difference.
 
 
If you have any specific questions regarding Move For Hunger, please email whatwedomatters@suddath.com.
 

February Suddath Household Goods Van Operators of the Month



Please join me in congratulating the following winners for "Suddath Household Goods Van Operator of the Month" for February 2017.  Each winner will receive a letter of congratulations, a certificate and $250 for their outstanding service and performance.  For those of you who have an opportunity or may interact with these Van Operators on a daily basis, please take a moment and let them know how much they are appreciated!

  



February, 2017 Winners

Van Operator:

Mike Dupont

U173

Van Operator:

Derek Anderson

U283

 

Our first Van Operator of the Month for February is Mike Dupont (315-794-2069).  Mike operates for our Charlotte office and joined Suddath in February of 2015! Mike has an excellent claims score of 0.07% and an SPR of 16,428!  Mike did an excellent job managing a Nobility order at the beginning of February from Southern California to Dallas and received rave reviews!  Mike is always a team player and willing to help any branch that he is near.  Well done, Mr. Dupont! 

 

Our second Van Operator of the Month for February is Derek Anderson (715-560-8606).   Derek operates for our Minneapolis office and joined Suddath back in March of 2011!  Derek as a great claims score of 0.37%, an excellent customer service score of 95.09%, and an impressive SPR of 52,523!  When Derek is assigned to any move he handles, he takes complete ownership and wows our customers!  Derek is a consummate team player and we are very fortunate to have him as part of the Suddath family!  Awesome job, Derek!

 

We are fortunate to have these outstanding leaders on our team as well as all our Van Operators, who have a very challenging job to perform every day. Please be sure to take time to thank them as you have the opportunity.